Shipping Policy
Shipping Policy
1. Processing Time: Orders are typically processed within 1-5 business days after payment confirmation. Please note that processing times may vary during peak seasons or promotional periods.
2. Shipping Methods: We offer standard and expedited shipping options. The shipping methods available for your order will be displayed at checkout. Shipping costs are calculated based on the selected shipping method and the destination.
3. Shipping Destinations: We currently ship to addresses within the United States only. For orders outside this area, please contact us for further assistance.
4. Shipping Rates: Shipping rates are determined by the weight of your order and the selected shipping method. You can view the shipping costs during the checkout process before completing your purchase.
5. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status and location of your package.
6. Customs and Duties: For international orders, please be aware that customs duties and taxes may apply. These charges are the responsibility of the customer and are not included in the product or shipping costs.
7. Shipping Delays: We are not responsible for shipping delays caused by factors beyond our control, such as weather conditions, customs processes, or carrier delays. However, we will make every effort to inform you of any significant delays.
8. Address Accuracy: Customers are responsible for providing accurate shipping information. Please double-check your shipping address during checkout. We are not liable for orders shipped to incorrect or incomplete addresses provided by the customer.
9. Lost or Stolen Packages: We are not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier to file a claim.
10. Returns Due to Non-Delivery: If an order is returned to us due to non-delivery, the customer will be responsible for any additional shipping fees incurred for reshipment.
Contact Information: If you have any questions or concerns regarding our shipping policy, please contact our customer support team at techempirehub.com@gmail.com